• Higher education;
• 3+ years of experience as an assistant/assistant to the manager/director, operations manager, project manager, project administrator, project coordinator; at least 2 years of experience in IT;
• Language skills: English – Intermediate (B1), Russian – Fluent;
• Good communication skills;
• Strong oral and written communication skills;
• General IT knowledge.
Responsibilities:
• Administrative support for service center operations;
• Monitoring the fulfillment of service requests;
• Maintaining service request records in the accounting system;
• Accounting for and monitoring spare parts inventory: write-off, disposal, and synchronization of management and accounting records;
• Documenting procedures, drafting instructions;
• Interacting with related departments, as well as clients and partners, on service delivery matters.
Personal qualities:
• Quick learner;
• Punctuality;
• High degree of self-organization;
• Attention to detail;
• Responsibility;
• Independence.