• Higher education in a technical field;
• 5+ years of work experience;
• Language skills: English – intermediate level;
• Knowledge of client, server, network, and storage systems;
• Skills in pre-sales and technical documentation development;
• Ability to work with technical specifications (reading and writing);
• Ability to configure and deploy server and network equipment;
• Experience in a similar or related role at a systems integrator or distributor;
• Knowledge of the Uzbekistan market and key major partners;
• Experience with competitor products (HP, Lenovo, Cisco, etc.) — desirable;
• Certifications for Dell and/or competitor products;
• Basic knowledge of operating systems (Windows Server, Linux), virtualization (VMware, Hyper-V), and cloud solutions — desirable.
Responsibilities:
• Technical support and consulting:
- Providing technical advice to partners and clients regarding the Dell product line;
- Assisting in selecting equipment based on customer needs;
- Conducting technical presentations, demonstrations, and webinars;
• Interaction with the vendor (Dell):
- Supporting the partner program and meeting vendor requirements;
- Training on new products and technologies;
- Participating in certification, training, and testing programs;
• Promotion and pre-sales:
- Developing technical solutions and architectures for projects;
- Preparing specifications, configurations, and proposals;
- Collaborating with sales departments to effectively promote equipment;
• Pilot projects and testing:
- Initiating and supporting pilot projects;
• Market and competitor analysis:
- Monitoring trends and changes in IT hardware;
- Analysis of competitor offerings and development of a counter-strategy.
Personal qualities:
• Team player;
• Ability to work under pressure;
• Analytical mindset;
• Training and mentoring skills;
• Result-oriented.