• Higher education (technical); • Knowledge of English - reading, speaking, writing; • Experience working in an IT company (partner, distributor, or IT vendor); • Skills in technical support of IT services and software for corporate clients; • Ability to work in a team; • Experience with corporate portals and marketplaces, online vendor tools; • Experience in creating web pages or web applications will be an additional advantage; • Knowledge and ability to work with ERP/accounting systems, billing; • Understanding the functionality and features of cloud services; • Experience with cloud services.
Responsibilities:
• Administration and support of the online platform (marketplace), including product catalogs, price lists, end customer and partner directories, notifications, reports, registration forms and order forms; • Providing consultations to partners and employees of the MUK company regarding the functionality of the online platform, holding presentations and demonstrations of the capabilities of the b2bcloud online platform; • Communication with the developers of the online platform regarding the resolution of service requests and the addition of new functionality; • Adding new countries, vendors and functionality to the online platform, including the involvement of the development team and the IT department; • Solving problems of integrating the online platform with other services and the company's system together with the IT department; • Studying the product lines of vendors in the product portfolio of the online platform. Studying the onboarding procedures of partners in the vendors' systems; • Providing consultations to partners on the onboarding processes, licensing and placing orders through the online platform; • Marketing planning: participation in the preparation of a plan of marketing activities to promote the online platform and their implementation; • Formation of billing reports and reports on implementation through the online platform; • Training and certification according to the approved plan; • Carrying out management tasks related to the online platform and partner onboarding.